Selling
Returns
Goods brought back by customers (refund, credit note or store credit) and goods sent back to suppliers.
Last updated 23 Oct 2026
Customer returns
Open the sale, choose what came back and how many, and how the customer is paid back: refund (money out), credit note, or store credit to use on a later sale. The stock comes back (or is written off when damaged).
Returns to suppliers
Choose the purchase and what goes back; what the supplier owes you becomes a supplier credit.
Credit Balances
What customers have as store credit, and what suppliers owe back.