How can we help?
Every part of VunaBook explained step by step, with pictures. Search above, or choose a topic below. In VunaBook, the ? button at the top of each page opens its help here.
Getting Started
Open your VunaBook account, set up your business and start selling in a few minutes.
The first page: today's sales, money in, stock, alerts and cards for every feature you use.
Your business details, the features you use, and what the dashboard, reports and POS show.
Shops, branches, stores and warehouses, each with its own stock and sales.
Invite your staff, put them in groups and choose exactly what each group may see and do.
Bring in products with opening stock, customers, suppliers, opening balances and bills of quantities from Excel or CSV.
Earn a commission by bringing businesses to VunaBook. Apply on the website; you can sign in once VunaBook approves you.
Selling
Record a sale, take cash, mobile money, bank or credit, print the receipt and follow up what customers owe.
A full-screen till for touch screens, with open orders per table or customer.
Tables by area, bookings with or without a deposit, open orders and table insights for restaurants, bars, hotels and cafés.
Goods brought back by customers (refund, credit note or store credit) and goods sent back to suppliers.
Sell on instalments, follow up missed payments and share a loan link with the customer.
Routes of customers visited by sales reps on set days, with "My Route" for the rep.
Your own shop on the internet with 40 templates: products, cart and checkout, blog, FAQ and contact.
Invoices, quotations, receipts, delivery notes and more, printed with your own template.
Plans billed every week, month, term or year, with automatic invoices and reminders, and member check-ins.
Appointments per staff member, job cards for repairs, and staff commission, with "My Bookings" for staff.
Customers & Prices
Your customers, what they bought and owe, their statements and credit limits.
Price lists for customer groups, selling units (carton, dozen), promotions, vouchers and loyalty points.
Stock
Products and services with prices, stock per location, variants, barcodes, pictures and stock history.
Keep suppliers, record stock bought from them, pay them, and see what you still owe.
Order from a supplier, print or send the order, then receive the goods against it, refusing what is damaged or wrong.
Move stock from one location to another, and receive it at the other end.
Count the stock on the shelves, see the differences and approve them into the stock.
Batches with expiry dates: what expires soon, what has expired, and writing it off.
Recipes take ingredients out of stock when a dish is sold; kitchen screens per station; production runs.
Bins inside each location (zone, row, shelf), what is in each one, putting stock away, moving it between bins, bin labels and the phone scanner.
Pick lists for sales: take the goods from the shelves in bin order, pack them and record how they left.
A serial number (or IMEI) for each single item: received, sold to whom, warranty and its history.
Keep other people's goods: receive and give them out with notes, their stock per bin, a client link, and storage and handling fees invoiced.
Money
Record what the business spends, with categories, due dates, attachments and approvals.
Cash drawers, bank and mobile money accounts with their balances, transfers and the daily cash-up.
Double-entry books written by the app: profit and loss, balance sheet, trial balance, ledger and journal.
A business overview and a library of reports for every part of the business, with charts and Excel export.
People
Employees, leave, attendance, performance reviews and payroll with payslips, plus "My HR" for every employee.
Chat with other users of the company and with VunaBook Support.
See who did what in the system, and when.
Operations
Vehicles, drivers, routes and trips: cargo, proof of delivery, fuel, services, trip costs and profit.
Shipment files for imports, exports and transit with containers, milestones, documents, customs and billing.
Projects & Construction
Projects for clients with a contract, budget, stages and progress, and everything about each site in one place.
My Sites, daily attendance, the site diary with photos, work done, progress and asking the store for materials.
Fundi, vibarua and subcontractor teams paid per day, per piece or by contract; pay sheets, advances, subcontracts and retention.
Build the bill of quantities, import it from Excel, turn it into stages and budget in one click, quote the client, and handle change orders.
Materials and costs on the project, invoicing the client with retention, the cash-flow forecast and papers for the client.
A private page for the client: progress, photos, invoices, approving variations online and reporting defects.
The equipment register, bookings to sites without double-booking, and the maintenance log with service reminders.
Your Account
Your own settings: language, rows per page, first page, and dark mode.
Your name, photo, password, your access and your recent activity.
Two-step login, sign-in history, nightly backups, downloading all your data and closing the account.
The bell, alerts by email, approval limits and approving requests.
Your VunaBook plan, the free trial, invoices, paying, changing plan and custom packages.
Where VunaBook tells you about new features and changes.